bdo15 | Digital Opportunities in the Bus Rental Business

As part of the bdo 15 workshop, Ben Neumann, CEO of busfinder.com, will provide insights into current developments in digital sales channels, online bookings, and software solutions for the charter bus industry.

Published On: 13 July 20263.4 min read

This article refers to the bdo15 keynote presentation “bdo15 | Digital Opportunities in the Charter Bus Industry,” presented as part of the bdo ONLINE ACADEMY by the bdo Federal Association of German Bus Companies (bdo Bundesverband Deutscher Omnibusunternehmen e.V.), July 7, 2026.

bdo15 | Digitale Chancen im Mietbusgeschäft

busfinder.com at bdo ONLINE ACADEMY

Date: July 7, 2026 | 10:00 a.m.
For more information, visit: bdo.org/termine

This keynote presentation highlights the challenges bus companies face and explains how they can manage inquiries, bookings, and administrative processes more efficiently and tap into new opportunities in online sales.

Digital Opportunities for Bus Companies

How are digital sales channels, online bookings, and smart software solutions changing the bus rental business? This very question was the focus of the bdo15 keynote presentation “Digital Opportunities in the Bus Rental Business,” which took place as part of the bdo ONLINE ACADEMY.

The presentation was aimed at companies that want to make their bus rental business more digital, more efficient, and more visible—regardless of whether they already have some digital components in place or plan to build out their digital capabilities step by step. Ben Neumann provides concrete, real-world examples and possible implementation steps for bus companies.

The market is changing—customer expectations are evolving

The focus was primarily on the challenges that many bus companies face in their day-to-day operations.

Customers expect quick quotes, transparent pricing, and easy booking processes. At the same time, inquiries must be accurately priced, availability checked, internal processes taken into account, and orders reliably processed.

The more complex the trip, the more factors come into play—from driving times, kilometers, and rest breaks to costs, interfaces, and internal processes. This is exactly where digital solutions can help.

An overview of the topics:

Digital Sales and Booking Solutions for Bus Companies
More Efficient Processes, from Inquiry to Billing
Practical Insights into Successful Digital Transformation Projects
Software modules and platform solutions for businesses of all sizes
Greater visibility, improved capacity utilization, and new revenue opportunities
Insights from more than 350 partner companies
Specific ways to implement these ideas in your own business

Digitalization is a competitive factor

Digital solutions help to map inquiry, quote, booking, and administrative processes in a more structured way. This simplifies recurring tasks, shortens response times, and reduces sources of error.

At the same time, this creates more opportunities for personalized service—especially in cases where individual needs, complex trips, or regular customers require more attentive support.

“With busfinder.com, business development and growth through digitalization are NOT a matter of company size!”

Digitization helps small businesses operate like larger companies.

Recording for later viewing

The recording of the presentation was posted on the bdo DIEBUSUNTERNEHMEN YouTube channel. You can watch it below.

You are currently viewing a placeholder content from YouTube. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information

Unblock content Accept required service and unblock content

Do you have questions about the presentation? Would you like to make your bus rental business more digital, more efficient, and more visible?

Send us a message or book an online appointment directly for a no-obligation initial consultation.

Contact Partner Services

Transparency Notice: This post was developed by EBA busfinder GmbH based on the cited article and created with the assistance of AI-powered writing tools.

More contributions

5 Simple Games for the Whole Group – Together, the Bus Ride Will Fly By
Published On: 13 July 2026
Boredom can set in quickly on long trips. Simple games can reinvigorate the group, provide shared entertainment, and create a good atmosphere on the tour bus.
Snacks for the Bus Ride – Practical Tips for You and Your Group
Published On: 1 October 2026
A small snack, plenty of drinks, and maybe something sweet or salty for in between meals are a must on a bus trip - but what’s the best thing to pack?
Checklist for a Group Bus Trip – Here’s the Information Your Group Needs in Advance
Published On: 30 September 2026
The bus is booked, the itinerary is set, and our group trip is getting closer. Still, the question often remains: Does everyone really know when and where we’re leaving?